StarTex Power

1221 Lamar Street Ste 750, Houston, TX 77010
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Ratings & Reviews For StarTex Power

Our Total Score
as of 03-04-2015 Ranked #6 out of
20 energy companies
Average Customer Rating: 2.3
Worst Utility Company ever

Hi, I feel very disappointed and frustrated with the experience I had with Star Tex. The worst company ever I had seen. Let me walk through my issue, I had my first bill last month and I have scheduled for automatic payments through my checking account through Bank of America account. 10 days later when I checked my Star Tex account online I could see the payment was not processed through checking account, I again provided my Bank account details and scheduled the automatic payments through my Bank of America Checking account. 10 Days later when I checked the Star Tex account online, I was surprised to see still the payment was not processed. Then I though there is some problem with the online payments through checking account for the StarTex power company and paid my bill through credit card which was paid before the due date. In the second month billing I could see 40$ charged for Other charges, I was not sure of this so called the customer care and asked about this, he said it was fine for not processing payments through my checking account. I explained him all the scenario that I have provided all the details for online payment through checking account two times and since it was not processed as the Star Tex power had issue with online payments through checking account, I had paid my bill through credit card. I explained him it was not my mistake and I have made all efforts to pay my bill and if there is issue with your system why I am getting charged for it. I requested to waive this fee since there was no mistake from my side,but he said he can't do anything about this and I have to pay for the fine of 40$. I am very disappointed by the response from the Startex company. I always wanted to be a loyal and long term customer with the Startex power and if this is the kind of service if I receive I will never comeback to Startex power and would never recommend to any one. Very Very disappointing servie Thanks Ashok

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General Overview:

StarTexPower provides electricity and other energy related services to the greater Texas area. Both residential and commercial energy customers are served by StarTexPower, which allows for the highest level of customer service and energy quality. StarTexPower is connected to NRG Energy and can provide the most reliable and affordable energy based services due to this connection, because NRG Energy is a large producer of power for the entire United States. Competing energy companies focus on varying business aspects, but StarTexPower places the highest level of importance on reliability and customer service for both residential and commercial consumers.

Due to the access to energy related resources that StarTexPower has, a wide variety of electricity plans are available for both residential and commercial consumers. These electricity plans are in a broad range of cost effective selections that offer varied features and seamlessly meet the energy needs of all consumers. Therefore, instead of offering one generic electricity plan for all consumers, StarTexPower strives to make a variety of electricity plans available to fit the varying lifestyle needs of all consumers.

StarTexPower makes every effort to implore their energy consumers to take a more active role in their energy consumption and monitoring. This company offers innovative features and services that allow the consumer to be more aware of their energy use. Only the most affordable energy plans are offered by StarTexPower to ensure that consumers get the highest level of service that is described as consumer based and full of integrity. StarTexPower rates are the lowest on the market and make them the most cost effective option.

StarTexPower customer reviews exclaim that this company is much different than other electricity companies that offer energy based services. Therefore, StarTexPower is the most sought after alternative to other electricity companies that offer less features and reduced levels of customer service. StarTexPower is referred to as the most innovative and customer conscious energy provider on the market today.

StarTexPower delivers more than 48MWh of power to energy customers in the United States and concentrates most of their services in the Texas area. Both residents and commercial industries within Texas have obtained StarTexPower as their energy provider and the number of consumers only continues to rise and expand on a yearly basis.

This energy company not only works to offer the highest level of quality to their consumers, but to do so in the friendliest and most reliable manner. Integrity, Teamwork and safety are key values that are held in high regard by StarTexPower and every effort is made to make these values evident to consumers.

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StarTex Power Logo
Business Information
Date Verified 2013-05-29
Years in Business 7 Years
No of Employees 400
Corporate Offices Houston, TX
Public Company No

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StarTex Power is an electricity provider for the State of Texas. Check back for a more complete review.

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